Aloft Chandigarh Zirakpur,Chandigarh Reviews |

1

Good

4

Celebrate your style at Aloft Chandigarh Zirakpur, a hip new hotel in India’s “City of Beauty.” Located just outside the city center, we’re conveniently close to the airports, tech trade. With a lot of high expectation as being a starwood member and it was my second stay with the aloft chain. I was highly disappointed with the state of this hotel. Right from the gate entrance, the guards were not attentive at all and not welcoming, the porch area of the hotel looked like an entrance of an hospital (not expected from aloft as it stands for style and difference in the hotel industry). As we were there a bit early for check in we decided to have some food at the café, I was let down by the untidy and dirty cafe full of flies and you couldn't miss the untrained staff who couldn't even respond to easy questions.
Coming to the room, I liked the design of the room but again the problem lied in the maintainability of the place, the toilet was not clean as it had unwanted stuff there ( I wouldn't like to name it), the bed was not made properly and the amenities not refilled. I was glad that they gave me an early check in but not at the sake of the hygiene of the room, I could have waited for longer if asked but when giving the keys to me I expect to get the room fully made. The aircondition would repeatedly trip, we made complain few times but no one came to fix it.
Overall I would like to forget this experience with starwood because this is not what I expect from starwood or aloft. Overall the whole hotel looked dirty and dusty even the toilets at the lobby were dirty.